In this Hosting.com vs Hetzner comparison, our extensive tests on both providers cover everything from pricing and performance to customer feedback. We find out which one stands out. This comprehensive analysis gives you a clear picture of why Hosting.com is often the preferred choice for website owners.
Had an issue with plug in didnt catch reps name but was awesome and when you he could not support the issue had teammate jump in and just wow her way ...
to look into the problem her patience support just all around genually a good being and representive for hosting.com Charisa was beutiful don't ever change! like I said in our chat... hand over heart thank you
anyone looking for a real pro your gonna want Charisa on your team!! Thanks Charisa
I'm a customer for a long time, approx 20 years.
Very reliable and fast internet connection 24h!
Very fast and competent service and support 24h a d...
NO FUNCIONA, EL PEOR SERVICIO QIUE HE CONTRATADO EN TODOS MIS AÑOS DE EXPERIENCIA, NO COTNRATEN, ES LO PEOR QUE PUEDEN HACER
David Swanson
1.2
Horrible customer support. Holds your servers hostage.
We are a large cleaning business. We have our server on Hetzner. Moved it over from AWS. We have a credit card on file. Our server is just under $5.00...
a month. Hardly anything. For some reason last month Hetzner never charged are credit card. Every month they have. I even checked and there was NO attempt. I had no idea. All of a sudden our server is down. They placed a lock on our IP address. I log-in to find out what happen. Manually pay the $12 invoice. But, the ban remains. You have to open a ticket and "WAIT" for them to remove it. It's been hours!!! and no response! I will be moving our server off Hetzner and over to Azure tomorrow. This is HORRIBLE customer support and B2B relations. If I did this to my clients I would be out of business.
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